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2020 Exchange
  • 2020 EXCHANGE

    March 24 - 26, 2020

    Renaissance Nashville Hotel, Nashville | Tennessee

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2020 Exchange

 

Agenda

Please note the agenda is subject to change.

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  • Monday, March 23, 2020
  • Tuesday, March 24, 2020
  • Wednesday, March 25, 2020
  • Thursday, March 26, 2020
    • Monday, March 23, 2020
    •  
      8:00 AM  -  5:00 PM
      UPPCC Board Meeting (Invite Only)
      12 South 1&2
      This meeting will take place on Sunday, March 22 and Monday March 23.
      5:00 PM  -  7:00 PM
      NASPO, NASPO ValuePoint and UPPCC Reception (Invite Only)
      Wedgewood
    • Tuesday, March 24, 2020
    •  
      7:30 AM  -  8:00 AM
      Combined Breakfast: NASPO and NASPO ValuePoint Boards (Invite Only)
      Melrose
      8:00 AM  -  9:30 AM
      NASPO Board of Directors Meeting (Invite Only)
      Sobro
      9:00 AM  -  10:45 AM
      NASPO ValuePoint Supplier Advisory Council Meeting (Invite Only)
      Germantown 4
      9:30 AM  -  10:15 AM
      Combined Meeting: NASPO and NASPO ValuePoint Boards (Invite Only)
      Sobro
      10:00 AM  -  5:30 PM
      One-on-One Scheduling Desk
      Broadway Pre-Function
      10:00 AM  -  5:30 PM
      Registration and Networking Lounge
      Grand Ballroom Pre-Function
      11:00 AM  -  12:00 PM
      State Member Forum
      Wedgewood

      For NASPO State Members Only – This session brings states together to discuss common issues, identify existing and emerging solutions, and create pathways for collaboration to innovate procurement.

      LEARNING OUTCOMES:
      • Characterize trends and issues in state procurement
      • Cultivate relationships with state procurement officials
      • Formulate solutions to existing issues
      Speakers:
      • Matt Oyer, 
      • Jaime Schorr 
      11:00 AM  -  12:00 PM
      Strategies to Make the Most of Your Exchange & One-on-One Conversations (Suppliers Only)
      Fisk (Hotel Side)

      Suppliers will receive tips and other ideas for how to make the most of their networking opportunities with state members while at Exchange, particularly the one-on-one conversation time. Panel participants will include suppliers who have attended Exchange in the past and can share practical advice, as well as state procurement personnel, who will provide the member perspective on what states want to hear during the one-on-one sessions.

      LEARNING OUTCOMES:

      • Understand the needs of NASPO state members
      • Employ best practices for scheduled one-on-one conversations
      • Prepare relevant questions for state members to better determine individual state needs
      12:00 PM  -  1:00 PM
      State Member and Supplier Luncheon
      Midtown and Wedgewood
      1:00 PM  -  1:30 PM
      Break
      Grand Pre-Function + Broadway Pre-Function
      1:30 PM  -  3:00 PM
      Opening Remarks and Keynote Presentation
      Grand Ballroom

      2020 Vision and Beyond: Building Strong Relationships that Make a Difference

      Extraordinary success in 2020 will not just happen by accident. Rather, it will be a byproduct from people who passionately believe in what they do, envision new possibilities and have the problem-solving skills to break through adversity along the way. In this inspiring kick-off conference keynote, Dr. Kevin Snyder will share and "exchange" with you leadership secrets from top professionals and organizations that are proven to maximize achievement at all levels. Whether you work directly in procurement or you are a rock star member of the supplier community, you will learn actionable strategies to help you empower positive change, build strong relationships, and make a difference like never before. From his best-selling leadership book and experience presenting for over 1,000,000 people through 1,150+ audiences all over the world, Kevin’s insights will motivate you to think differently and achieve new results in 2020 … and beyond!

      LEARNING OUTCOMES:

      • Learn actionable leadership secrets from top professionals and organizations that are proven to maximize motivation and achievement at all levels
      • Discover actionable strategies to help quickly build strong win/win relationships
      • Apply proactive ways to enhance communication and differentiate to make a difference
      Speakers:
      • Kevin Snyder 
      3:00 PM  -  3:30 PM
      Refreshment Break
      Grand Ballroom Pre-Function
      3:30 PM  -  5:05 PM
      One-on-One Appointments (Session One)
      Broadway Ballroom 1-3

        15 Minute with 5 Minute Transition:
      • 3:30 p.m. - 3:45 p.m.
      • 3:50 p.m. - 4:05 p.m.
      • 4:10 p.m. - 4:25 p.m.
      • 4:30 p.m. - 4:45 p.m.
      • 4:50 p.m. - 5:05 p.m.
      6:00 PM  -  7:30 PM
      Networking Reception
      Grand Ballroom 2 & Pre-Function
    • Wednesday, March 25, 2020
    •  
      7:00 AM  -  8:00 AM
      Breakfast
      Grand Ballroom
      7:00 AM  -  5:00 PM
      One-on-One Scheduling Desk
      Broadway Pre-Function Space
      7:00 AM  -  5:00 PM
      Registration and Networking Lounge
      Grand Ballroom Pre-Function
      8:00 AM  -  9:15 AM
      One-on-One Appointments (Session Two)
      Broadway Ballroom 1-3

      15 Minute with 5 Minute Transition:
      • 8:00 a.m. - 8:15 a.m.
      • 8:20 a.m. - 8:35 a.m.
      • 8:40 a.m. - 8:55 a.m.
      • 9:00 a.m. - 9:15 a.m.
      9:15 AM  -  9:30 AM
      Break
      Grand Pre-Function + Broadway Pre-Function
      9:30 AM  -  10:45 AM
      One-on-One Appointments (Session Three)
      Broadway Ballroom 1-3

      15 Minute with 5 Minute Transition:
      • 9:30 a.m. - 9:45 a.m.
      • 9:50 a.m. - 10:05 a.m.
      • 10:10 a.m. - 10:25 a.m.
      • 10:30 a.m. - 10:45 a.m.
      10:45 AM  -  11:00 AM
      Break
      Grand Pre-Function + Broadway Pre-Function
      11:00 AM  -  12:00 PM
      1A: Eastern Regional Idea Exchange (Breakout Session One)
      Wedgewood
      Suppliers will meet with state members in a regional format, allowing for conversation in an informal atmosphere.

      Eastern Region
      Connecticut
      Delaware
      District of Columbia
      Maine
      Maryland
      Massachusetts
      New Hampshire
      New Jersey
      New York
      Pennsylvania
      Rhode Island
      Vermont

      LEARNING OUTCOMES:

      • Identify the issues facing both suppliers and members and find common ground on those topics
      • Develop solutions and ideas for solving the problems faced by suppliers and state members
      • Network and continue to develop key relationships among NASPO members and the supplier community
      *Non-Repeating
      11:00 AM  -  12:00 PM
      1B: Midwestern Regional Idea Exchange (Breakout Session One)
      Sobro
      Suppliers will meet with state members in a regional format, allowing for conversation in an informal atmosphere.

      Midwestern Region
      Indiana
      Iowa
      Illinois 
      Kansas
      Michigan
      Minnesota
      Missouri
      Nebraska
      North Dakota
      Ohio
      South Dakota
      Wisconsin

      LEARNING OUTCOMES:

      • Identify the issues facing both suppliers and members and find common ground on those topics
      • Develop solutions and ideas for solving the problems faced by suppliers and state members
      • Network and continue to develop key relationships among NASPO members and the supplier community
      *Non-Repeating
      11:00 AM  -  12:00 PM
      1C: Southern Regional Idea Exchange (Breakout Session One)
      Midtown
      Suppliers will meet with state members in a regional format, allowing for conversation in an informal atmosphere.

      Southern Region
      Alabama
      Arkansas
      Florida
      Georgia
      Kentucky
      Louisiana
      Mississippi
      North Carolina
      North Dakota
      Oklahoma
      South Carolina
      Tennessee
      Texas
      West Virginia

      LEARNING OUTCOMES:

      • Identify the issues facing both suppliers and members and find common ground on those topics
      • Develop solutions and ideas for solving the problems faced by suppliers and state members
      • Network and continue to develop key relationships among NASPO members and the supplier community
      *Non-Repeating
      11:00 AM  -  12:00 PM
      1D: Western Regional Idea Exchange (Breakout Session One)
      Germantown 1
      Suppliers will meet with state members in a regional format, allowing for conversation in an informal atmosphere.

      Western Region
      Alaska
      Arizona
      California
      Colorado
      Hawaii
      Idaho
      Montana
      Nevada
      New Mexico
      Oregon
      Utah
      Washington
      Wyoming

      LEARNING OUTCOMES:

      • Identify the issues facing both suppliers and members and find common ground on those topics
      • Develop solutions and ideas for solving the problems faced by suppliers and state members
      • Network and continue to develop key relationships among NASPO members and the supplier community
      *Non-Repeating
      12:00 PM  -  1:00 PM
      Lunch and Networking
      Grand Ballroom
      1:00 PM  -  2:00 PM
      2A: Innovative Solicitations Discussion (Breakout Session Two)
      Wedgewood

      NASPO state members will present on innovative solicitation practices they are employing to better meet the needs of customers, and the audience will have an opportunity to discuss these methods as well as the challenges that lead them to innovative approaches.

      LEARNING OUTCOMES:

      • Identify innovative practices in solicitations
      • Differentiate methods of solicitation
      • Understand the impact that changes in the solicitation process might yield
      *Non-Repeating
      Speakers:
      • Rachel Dougherty, 
      • Jason Soza 
      1:00 PM  -  2:00 PM
      2B: ValuePoint Supplier Resources & Best Practices (Breakout Session Two)
      Sobro

      All suppliers are welcome to attend this session! Attendees will learn about the latest online training tools and how to integrate these resources into your Learning Management System. Additionally, we will touch upon other resources such as the ValuePoint Supplier Toolbox and newly introduced Marketing Toolkit. Finally, we will discuss our emerging market and growth initiatives, as well as, other strategies to help ValuePoint suppliers maximize their contract award opportunity.

      LEARNING OUTCOMES:

      • Discover online training tools for use in the Learning Management System
      • Learning Management System Identify emerging marketing and growth areas
      • Develop strategies to maximize contract award
      *Non-Repeating
      Speakers:
      • Sarah Hilderbrand, 
      • Bart Lemmon, 
      • Voight Shealy 
      1:00 PM  -  2:00 PM
      2C: Navigating the Bid Process (Breakout Session Two)
      Midtown

      This session will focus on the differences between the RFP and RFB (IFB/ITB) processes with side-by-side comparisons of bid language, requirements, and review process.

      LEARNING OUTCOMES:

      • Understand why states conduct low bid and best value procurement
      • Recognize where to find relevant bid documents and other information
      *Non-Repeating
      Speakers:
      • Meghan Holmlund, 
      • Kelly Sanders 
      1:00 PM  -  2:00 PM
      2D: Contract Administration: Understanding the Role of Agencies and Central Procurement
      Germantown 1

      This session will examine the post-award contract administration or contract management phase. State members will provide insight into the role of the central procurement office and the user agency contract administrators as well as answering questions related to current contract administration challenges.

      LEARNING OUTCOMES:

      • Outline the contract administration/management phase
      • Articulate ways in which the central procurement office can work better with agencies and suppliers
      • Evaluate current practices in their offices
      *Non-Repeating
      Speakers:
      • Sean Carroll, 
      • Deb Damore, 
      • Joan Graham 
      2:00 PM  -  2:45 PM
      Extended Refreshment Break
      Grand Ballroom Pre-Function
      2:45 PM  -  4:00 PM
      One-on-One Appointments (Session Four)
      Broadway Ballroom 1-3

      15 Minute with 5 Minute Transition:
      • 2:45 p.m. - 3:00 p.m.
      • 3:05 p.m. - 3:20 p.m.
      • 3:25 p.m. - 3:40 p.m.
      • 3:45 p.m. - 4:00 p.m.
      4:00 PM  -  4:15 PM
      Break
      Grand Pre-Function + Broadway Pre-Function
      4:15 PM  -  5:30 PM
      NASPO Cares
      Grand Ballroom
      6:00 PM  -  9:00 PM
      Nashville Night Out
      Sign up at registration to join your colleagues for a night out in Nashville!
    • Thursday, March 26, 2020
    •  
      7:00 AM  -  8:00 AM
      Breakfast
      Grand Ballroom
      7:30 AM  -  2:05 PM
      One-on-One Scheduling Desk
      Broadway Pre-Function
      7:30 AM  -  3:00 PM
      Registration and Networking Lounge
      Grand Ballroom Pre-Function
      8:00 AM  -  9:00 AM
      General Session: Building Stronger Relationships: Tips from the Presidents
      Grand Ballroom

      Join NASPO’s Presidents (Current, Elect, and Immediate Past) as they lead an interactive discussion of how states and suppliers can build stronger relationships. This session, built upon their experiences, will include tips on what suppliers can do to better engage with the procurement office and vice versa.

      LEARNING OUTCOMES:

      • Define relationship needs between suppliers and state procurement offices
      • Diagnose areas for improvement and create a plan
      • Maximize the relationship between suppliers and state members for mutual benefit to the state
      Speakers:
      • Roz Ingram, 
      • Michael Jones, 
      • George Schutter 
      9:00 AM  -  9:15 AM
      Break
      Grand Ballroom Pre-Function
      9:15 AM  -  10:50 AM
      One-on-One Appointments (Session Five)
      Broadway Ballroom 1-3

      15 Minute with 5 Minute Transition:
      • 9:15 a.m. - 9:30 a.m.
      • 9:35 a.m. - 9:50 a.m.
      • 9:55 a.m. - 10:10 a.m.
      • 10:15 a.m. - 10:30 a.m.
      • 10:35 a.m. - 10:50 a.m.
      10:50 AM  -  11:10 AM
      Break
      Grand Pre-Function + Broadway Pre-Function
      11:10 AM  -  12:10 PM
      3A: Engaging Small Businesses (Breakout Session Three)
      Wedgewood

      This session will focus on ways that states interact with the small business community. From the definition of small business to the outreach conducted by the state and preference policies, this session will examine ways in which states can foster relationships with small businesses and how small businesses can interact with the state to ensure they have better opportunities to secure contracts.

      LEARNING OUTCOMES:

      • Identify how preference laws affect small business opportunities with state procurement
      • Understand how state requirements affect the ability of small businesses to compete
      • Develop best practices for relationship building between small businesses and central procurement offices

      *Non-Repeating

      Speakers:
      • Bob Gleason, 
      • Jennifer King, 
      • Shelia Simpson 
      11:10 AM  -  12:10 PM
      3B: To Bid or Not to Bid: The Suppliers’ Perspective (Breakout Session Three)
      Sobro

      This session will explore the different factors that suppliers consider when determining whether to submit a proposal for a solicitation. The discussion will focus primarily on IT solicitations and the complexities related to a supplier’s decision to respond.

      LEARNING OUTCOMES:

      • Identify the components of a solicitation that influence a supplier’s decision to respond
      • Discuss opportunities for improvement and better communication around solicitations

      *Non-Repeating

      Speakers:
      • Corky Allen, 
      • Debbie Dennis, 
      • Meredith Ward 
      11:10 AM  -  12:10 PM
      3C: Understanding the Protest and Appeal Process (Breakout Session Three)
      Midtown

      This session will examine various protest and appeal processes across the nation. Included will be an overview of the protest thresholds, process for review, and any unique features that might exist in the various states included in the panel.

      LEARNING OUTCOMES:

      • Identify protest practices across states
      • Compare protest practices including the inherent challenges and benefits from the various options
      • Assess current protest practices and identify opportunities for improvement

      *Non-Repeating

      Speakers:
      • Jesse Marks, 
      • Linda Polk 
      11:10 AM  -  12:10 PM
      3D: Marketing to State Government (Breakout Session Three)
      Germantown 1

      This session will capture how different states promote existing and potential contracts to state agency users and provide tips on how supplier organizations can support the process to achieve the best outcomes for all involved.

      LEARNING OUTCOMES:

      • Examine current marketing practices for potential contracts
      • Identify areas of improvement in communication
      • Recognize the role of central procurement and how best to leverage the information provided by the department

      *Non-Repeating

      Speakers:
      • John Chapman, 
      • Carol Wilson 
      12:10 PM  -  1:10 PM
      Networking Lunch
      Grand Ballroom
      1:10 PM  -  2:05 PM
      One-on-One Appointments (Session Six)
      Broadway Ballroom 1-3

      15 Minute with 5 Minute Transition:
      • 1:10 p.m. - 1:25 p.m.
      • 1:30 p.m. - 1:45 p.m.
      • 1:50 p.m. - 2:05 p.m.
      2:05 PM  -  2:15 PM
      Refreshment Break
      Grand Ballroom Pre-Function
      2:15 PM  -  3:00 PM
      Closing General Session
      Grand Ballroom
      Join fellow attendees for a wrap-up discussion of the conference, including key takeaways and next steps for continuing relationships among suppliers and state members.
      Speakers:
      • Gregg Olivera, 
      • Delbert Singleton 
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